Last updated: 30 September 2026
1. Who operates this website
CUBWILL’s website, cubwill.com, is operated by CHONGQING CUBWILL IMPORT AND EXPORT CO.,LTD (重庆卡威进出口贸易有限公司), based in Chongqing, China. This policy explains how personal information is handled in connection with this website and business inquiries.
For privacy questions or requests, contact [email protected].
2. Information you provide and how we use it
Our contact form requests your name, email address and message. You may also choose to provide your company name, country or market, telephone number, battery models, estimated order quantity and other business requirements. If you contact us by email or WhatsApp, your message and contact details form part of that correspondence.
We use this information to respond to your inquiry, provide product information or quotations, discuss wholesale or OEM requirements, and continue the business discussions you initiate. Submitting information is voluntary, but we need the required contact details and message to understand and respond to a website inquiry.
The contact form asks for your consent to use the information to respond to your request. You may withdraw that consent by emailing us. This does not affect processing already lawfully carried out. Consent to an inquiry response is not consent to unrelated marketing. Transaction records may also need to be processed to fulfil contractual or legal obligations, where applicable.
Please do not include passwords, payment-card details, identity documents or other sensitive personal information in a general inquiry.
3. Website analytics and cookies
The website uses Google Analytics through Site Kit by Google to understand website usage. Enhanced measurement and plugin conversion tracking are enabled. Depending on the interaction and configuration, analytics can record pages visited, website interactions, browser and device information, approximate geographic information and inquiry-related events. Google Analytics may use cookies or similar technologies.
You can manage or delete cookies through your browser settings. Browser controls may affect website functions and do not necessarily stop every form of technical data processing. Google also provides an Analytics opt-out browser add-on for supported browsers. For information about Google’s processing, see Google’s Privacy Policy.
The inquiry retention period below applies to our business correspondence. It does not describe the lifespan of browser cookies or the separate retention settings used by analytics services.
Use the Cookie Preferences button on this website to accept, reject or change optional statistics cookies. Essential cookies remain enabled. We use WPConsent to store your choice for 30 days and to control recognized tracking scripts. Google Analytics scripts are configured to wait until you allow statistics cookies. You can reopen Cookie Preferences to withdraw your choice; refresh the page after changing it. This choice is separate from consent to respond to an inquiry.
4. Service providers and international processing
This website uses WordPress, Elementor and Hostinger website services. Contact-form messages are delivered to our Gmail inbox, [email protected]. Hosting, email delivery and analytics providers process information as part of operating these services.
Our company handles inquiries in China. Google and other service providers may process information in countries other than your own, under their service terms and privacy policies. Those countries may have different data-protection laws. You can contact us with questions about the handling of your inquiry.
If you follow a WhatsApp, Facebook or Instagram link, you are visiting a separate service. Information you provide there is also handled under that service’s privacy terms.
5. How long inquiry information is kept
For inquiries that do not result in a transaction and where discussions have ended, we retain the inquiry information for 24 months after the last meaningful communication. After that period, we review and clear those records periodically.
Records relating to completed transactions, applicable legal record-keeping obligations or disputes are handled separately and may need to be retained for longer. This inquiry retention rule does not override those obligations.
6. Your privacy requests
Contact [email protected] to ask about information associated with your inquiry, request a correction or deletion, withdraw inquiry-response consent, or raise a privacy concern. Please provide enough information to identify the relevant correspondence without sending unnecessary sensitive documents.
Depending on the law applicable to you and the processing involved, you may also have rights to access your information, restrict processing, object to certain uses or receive a portable copy. Some records may need to be retained to meet applicable obligations. You may also have the right to complain to the relevant data-protection authority.
7. Updates and contact
We may update this policy to reflect changes in the website or the handling of inquiries. The date at the top shows when this policy was last updated.
CHONGQING CUBWILL IMPORT AND EXPORT CO.,LTD
重庆卡威进出口贸易有限公司
Chongqing, China
Email: [email protected]